➔ TERMS OF SERVICE
◆ At Poo Gone, LLC, we stand behind the quality,
dependability, and
professionalism of
our work. By choosing to use our services, you acknowledge
and accept the terms
outlined in this agreement. Use of our services constitutes
your consent to these
terms. If you do not agree, please discontinue use. Please
note: all policies
below are dependent on service location and may be updated at
any time.
➔ SMS POLICY
◆ By submitting any form on this website or otherwise
providing your contact
information to Poo
Gone, LLC, you expressly consent to receive communications
from the Company via
telephone call, text message (SMS), and email. These
communications may be
delivered using automated technology and will be
limited to matters
relating to service inquiries, appointment reminders, and
occasional
promotional offers.
◆ Consent to receive such communications is not a
condition of purchase. Text
message frequency may
vary. Standard message and data rates may apply based
on your mobile
carrier plan.
◆ You may revoke your consent to receive text or email
communications at any time
by replying “STOP” or
“END” to any message received, or by contacting the
Company directly.
◆ Poo Gone, LLC respects your privacy and will never
sell, rent, or share your
personal information
with third parties for marketing purposes.
➔ ACCESS TO PROPERTY
◆ When you engage Poo Gone, LLC. for service, you grant
our technicians
permission to access
the specific yard or kennel areas on your property during the
scheduled service
dates. If access is restricted due to a locked, frozen, or damaged
gate—or for any other
reason—the visit will be recorded, and the full service fee
may still apply or
the appointment may be canceled. For safety and liability
reasons, our
technicians are never allowed or required to enter a customer's home
under any
circumstances. This policy is strictly upheld.
➔ RECORDING / MARKETING
◆ Poo Gone, LLC reserves the right to photograph, record,
or film its services
during the course of
normal operations for purposes including, but not limited to,
quality assurance,
employee training, and marketing.
◆ By engaging Poo Gone, LLC for services, the Client
grants the Company
permission to capture
images, video, and/or audio of the service being performed
and any areas of the
property relevant to service delivery. Such materials will be
used in accordance
with the Company’s Privacy Policy and will not be disclosed,
sold, or distributed
for any purpose beyond internal quality control, staff training,
and promotional
activities.
◆ The Company may use service-related recordings, images,
or client testimonials
for marketing
purposes, including but not limited to digital content (e.g., social
media platforms,
website), print advertising, and promotional materials.
◆ If the Client objects to the capture or use of
recordings, images, or testimonials
involving their
property, pets, or likeness for any marketing-related purpose, a
written notice of
such objection must be submitted to Poo Gone, LLC prior to the
scheduled service
appointment.
➔ PRICING
◆ Poo Gone, LLC.’s service rates are based on your
specific location and may vary
by area. All pricing,
including any discounts or promotional offers, is subject to
change at any time.
By beginning service, you agree to these terms and
acknowledge that your
rate may be updated in the future.
◆ By signing up for ongoing service, you give Poo Gone,
LLC. permission to
charge your card
after each completed visit, according to the frequency you
selected and the
number of dogs on the property. Payment details must be
submitted before the
first scheduled service. Without valid payment on file,
service cannot begin.
◆ After the initial visit, payment is due in full after
each recurring appointment. If
payment is missed,
Poo Gone, LLC. reserves the right to suspend service until the
balance is paid. Any
costs related to bringing the account current may also be
applied.
➔ SERVICE OPTIONS
◆ Service options are determined by your location and the
services currently offered
by Poo Gone, LLC..
Scheduling availability may vary depending on business
demands and overall
productivity.
◆ As the customer, you are responsible for notifying Poo
Gone, LLC. of any
changes, including
the number of dogs, desired service frequency, or if required
service-related items
(such as gates, locks, hoses, or nozzles) are not functioning
properly.
◆ Poo Gone, LLC. is not liable for damage to property
items such as gates, locks,
hoses, or hose
nozzles.
◆ Cancellations must be communicated to Poo Gone, LLC. at
least 24 hours in
advance of your
scheduled service to avoid being charged.
➔ INCLEMENT WEATHER
◆ In the event of inclement or extreme weather, Poo Gone,
LLC. reserves the right
to delay, cancel, or
reschedule services for safety reasons. Customers will be
notified of any
changes, and services will be adjusted as needed.
➔ DANGEROUS / AGGRESSIVE ANIMALS
◆ For the safety of our staff, if a Poo Gone, LLC.
technician is unable to access the
yard due to an
aggressive or threatening animal, service may be canceled or
postponed. In such
cases, a trip fee—up to the full cost of the scheduled
service—may be
charged. Rescheduling will be offered when appropriate and
available.
◆ In the event of a dog bite or attack, the technician
will immediately leave the
property to seek
medical care. The yard will remain in its current condition and
the visit may be
marked as completed. The client will be held financially
responsible for any
resulting medical expenses within a reasonable timeframe.
◆ Depending on the situation, Poo Gone, LLC. may contact
local animal control or
take additional
necessary actions. We rely on the client to provide accurate
information about
their pet’s behavior and to ensure the environment is safe for
our team.
◆ Clients are expected to keep their pets' vaccinations
current and provide
documentation upon
request—especially in the event of an incident.
◆ Poo Gone, LLC. reserves the right to refuse or
discontinue service at any location
where technician
safety is in question.
➔ GATED / LOCKED PROPERTY
◆ In the event that the assigned Poo Gone, LLC.
technician is unable to access the
designated service
area due to a locked, damaged, or otherwise non-functional
gate, and no
alternative point of entry is available, the scheduled service may be
canceled or postponed
at the discretion of the service provider.
◆ Should such an access issue occur, the client may be
charged a trip fee of up to the
full quoted cost of
the scheduled service.
◆ Poo Gone, LLC. shall not be held liable for any damage
to gates, locks, latches, or
access mechanisms,
whether pre-existing or occurring in the course of attempting
to perform services.
➔ GOVERNING LAW
◆ This Agreement shall be governed by and construed in
accordance with the laws
of the United States,
without giving effect to any principles of conflicts of law.
◆ The failure of Poo Gone, LLC to enforce any provision
of this Agreement shall
not be construed as a
waiver of any rights or provisions herein, nor shall it affect
the validity or
enforceability of any other provision.
◆ If any term or provision of this Agreement is found to
be invalid, illegal, or
unenforceable by a
court of competent jurisdiction, the remaining provisions shall
remain valid and
enforceable to the fullest extent permitted by law.
◆ This Agreement constitutes the entire understanding
between the parties with
respect to the
subject matter hereof and supersedes all prior or contemporaneous
communications,
representations, or agreements, whether oral or written.
➔ TERMS AND CONDITIONS OF CHANGES
◆ Poo Gone, LLC reserves the right, in its sole
discretion, to amend, modify, or
replace any part of
this Agreement at any time. In the event of a material
modification, the
Company will make reasonable efforts to provide notice to the
Client, which may
include email communication or posting an updated version of
the Agreement on the
Company’s website, at least one (1) day prior to the
effective date of
such changes. The determination of what constitutes a material
change shall be made
exclusively by Poo Gone, LLC.
◆ Continued use of the services following the effective
date of any revisions shall
constitute the
Client’s acceptance of the amended terms. If the Client does not
agree to the revised
terms, they must discontinue use of the services effective
immediately.
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